The Guam and the Saipan Station took another leap in enhancing competitiveness and company image as both recently passed the international standards set by the ISO. The results showed that both stations had neither major nor minor nonconformities.
The Guam station received its first ISO certification in August 2003 and passed the surveillance audits that are customary after the certification process.
Last June 24, the Guam Station received another positive outcome from the surveillance audit conducted by the ISO. According to Guam Station Quality Management Representative (QMR) Marie Cabral, this result shows that they are still in compliance with the process flow. Cabral further shares that the whole team is proud of this achievement.
Meanwhile, the Saipan Station echoes the same sentiments. The station first received its ISO certification in July 2002 and had successful surveillance audits for two consecutive years thereafter. They earned their first recertification in 2005, followed by two surveillance audits that had positive outcomes as well.
Last June 26, the station had another satisfactory surveillance audit after earning their 2nd recertification in 2008. According to
QMR Joven Cruz, the Saipan team is happy with the outcome of the ISO revisit. According to them, passing the surveillance audit again reaffirms their commitment to provide the best quality service to their customers.
ISO 9001:2000 is a quality management standard that is recognized worldwide. Having both stations pass the standards of this organization is a testament that their management systems have conformed well to the requirements of the audit standard.